- Personal training sessions that are not cancelled at least 24 hours prior to the scheduled time will be forfeited. The only exception to this policy will be a medical emergency .
- Each personal training package has a 1-year expiration date on the sessions. Any sessions that remain after the expiration date will be forfeited unless alternate arrangements are made. LYF Fitness reserves the right for the final decision on exceptions to this policy.
- If you have unused sessions left and you are unable to complete them due to health reasons, you may get a refund for unused sessions. This refund is based upon the approval from LYF
- Personal training sessions must be paid in full prior to scheduling your first session with the trainer.
- If the client arrives more than 15 minutes late for a scheduled appointment, the trainer may leave the premise and the appointment will be forfeited.
- Participants may be required to have medical clearance if deemed necessary by LYF Fitness.